#Windows 10 keyboard reset keys mixed up software#

The Shift and number key combinations yield different results than expected. Pressing a number or letter results in an unexpected letter, number or symbol displaying on the screen. The key that you press physically doesn't match what shows in the app you're using. Touchpad clicks or cursor movements are slow or lag behind your physical movement. Key entries in apps come well after you press the key on the physical Keyboard or Type Cover. The Keyboard is responding slower than you're typing. I hear a sound when the Ctrl or Alt keys are pressed or repeated keystrokes are ignored What I type isn't what I see on the screen If you aren't able to solve the issue with the steps below, the next option is to submit a service order. If your issue isn't listed and you did the troubleshooting above, you might be experiencing a hardware failure. Is your Type Cover or Keyboard connected and not working?Ĭheck in the table below for the description that best explains the issue you're facing and find the appropriate next steps to follow. If the keys are still not working correctly: If the Type Cover or Keyboard still doesn’t work on your Surface, submit a service order for your Type Cover or Keyboard. See Creating and using a USB recovery drive for Surface.

#Windows 10 keyboard reset keys mixed up software#

If the keys are working correctly in UEFI, but not in Windows: The problem is likely with the software installed on the Surface, and you'll need to reinstall. Press the up and down arrow keys to change what is selected on the left side menu to check if the keys work or not. Not all devices have this option on the UEFI screen.Įxit UEFI and check if the Keyboard now works in Windows. Note: If you don't see a Devices menu, then your device does not provide this functionality and is working as expected.